# Server Alerts

> FadeHost can tell you the moment something happens to your server that you didn't do yourself. Stopping, restarting, or hibernation never notify: only...

Source: https://fadehost.com/docs/alerts/

FadeHost can tell you the moment something happens to your server that you didn't
do yourself. Stopping, restarting, or hibernation never notify. Only these
events do:

| Event | When it fires |
| --- | --- |
| **Went offline unexpectedly** | The server died while it was running. |
| **Crashed** | A crash report was found after it went down (the crash card on the server page has the diagnosis). |
| **Back online** | The server is running again after an unexpected outage. |
| **Backup failed** | A backup did not complete. |
| **Slow ticks: the server thread is struggling** | The tick has been over 100 ms with players on for ten minutes. The cause is usually something in the world doing too much work per tick, not memory and not the machine. See [Why is my server lagging?](/docs/server-lag/). Once a day at most. |
| **Players could not log in: online mode** | Several join attempts were dropped at login because the server runs in online mode and those launchers have no Microsoft login. The server page offers login protection or offline mode. See [Players cannot join](/docs/players-cannot-join/). Once a day at most. |

Rapid crash loops are throttled so you get one alert, not fifty.

## Turning alerts on

Open your server in the panel and go to **Settings → Alerts**. Pick the events
you care about and one or more destinations:

- **Discord webhook:** alerts arrive as embeds in the channel of your choice.
  In Discord: channel settings → *Integrations* → *Webhooks* → *New Webhook* →
  copy the URL and paste it into the panel.
- **Email:** sent to your account email, optionally to everyone the server is
  shared with.
- **Phone push:** instant notifications through the free ntfy app. See below.

## Phone push setup

1. Install the free **ntfy** app: search "ntfy" in the App Store or Play
   Store, or find the links at [ntfy.sh](https://ntfy.sh). No account is
   needed.
2. In the panel, switch on **Phone push notifications** and press **Save**. A
   QR code and a private link appear.
3. Scan the QR code with your phone's camera and open the link in the ntfy
   app, or add it manually in the app: **+ → Use another server**, server
   `https://ntfy.fadehost.net`, and the topic shown under the QR code.

The next time the server has a problem, your phone buzzes.

> **Tip**
> Anyone who subscribes to the link gets the same alerts, so you can pass it to
> a co-owner or your mod team. That also means the link should be treated like a
> password: don't post it publicly.
> **Note**
> Switch phone push **off**, save, then switch it back **on** and save again.
> That issues a brand-new link and permanently silences the old one.
## Account-wide defaults

Instead of configuring each server, open **Notifications** in the panel's
Account menu and set your default channels once: a Discord webhook, email
preferences, and a single phone-push topic. Every server and bot that has no
alert settings of its own delivers there automatically.

A resource with its own settings keeps them and inherits only what it leaves
empty, so a server with its own Discord webhook still reaches your account
phone topic. Unticking every event on a resource silences it completely,
defaults or not. The same page lists everything that overrides your defaults.

## FadeHost announcements

Maintenance windows, incidents, and new features can be pushed to your phone
too. Subscribe to the public announcements topic with the ntfy app. The
Notifications page in the panel shows a QR code for it, or add it manually:
server `https://ntfy.fadehost.net`, topic `fadehost-announcements`.

## Notes

- iPhone notifications are relayed through Apple's push service; the alert text
  itself always comes from FadeHost's own server.
- Alerts are included with every server: there is no extra charge and no limit
  on how many you receive.